Terms of Service
The rules and regulations for using Hostira's services. Please read carefully before proceeding.
Effective Date: January 30, 2026
These Terms of Service ("ToS") govern the use of all services provided by Hostira ("we", "us", "our"), including but not limited to Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), shared hosting, VPS, dedicated servers, game servers, and related cloud solutions.
By accessing or using Hostira.tech, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must discontinue use of our services.
1. Eligibility & User Responsibilities
Age Requirement
You must be at least 13 years old to use our services. Users under 18 must have parental or legal guardian consent.
Account Integrity
You agree to:
- Provide accurate and up-to-date registration information
- Maintain confidentiality of your account credentials
- Be fully responsible for all activities performed under your account
Hostira is not liable for losses resulting from compromised credentials.
2. Acceptable Use Policy
You agree not to use our services for:
- Illegal activities, abuse, or violation of local or international laws
- Hacking, DDoS attacks, malware hosting, phishing, or exploitation
- Unauthorized automation, bots, scripts, or scraping
- Circumventing security, rate limits, or system protections
- Reselling or redistributing services without written permission
Violation may result in immediate suspension or termination without refund.
3. Intellectual Property Rights
All content, branding, logos, software, dashboards, website designs, and service materials available on Hostira.tech are the exclusive property of Hostira.
Unauthorized reproduction, modification, distribution, or misuse of our intellectual property is strictly prohibited.
4. Payments & Billing
We accept payments through trusted third-party gateways, including but not limited to:
- UPI, Debit/Credit Cards
- PayPal
- Razorpay, Cashfree, Stripe
- Bank Transfers and other supported methods
All transactions are securely processed by payment providers. Hostira does not store sensitive payment details.
Prices may change at any time without prior notice.
5. Subscriptions & Renewals
- Subscription services automatically renew unless canceled before the renewal date
- Cancellation takes effect at the end of the current billing cycle
- Failure to renew may result in service suspension or data deletion
Hostira is not responsible for data loss due to expired services.
6. Refund & Cancellation Policy
Refunds are governed strictly by our Refund Policy.
Non-Refundable Services Include:
- Domain registrations
- Dedicated servers
- Custom services and setup fees
Eligible refunds must be requested within the defined timeframe and are subject to review.
⚙️ Server Deployment & Guaranteed Refund: Hostira commits to deploying your server within 72 hours of confirmed payment. If we are unable to successfully deploy your server within this 72-hour window through no fault of your own, you are entitled to a full refund of your payment. This guarantee applies to all standard VPS and cloud server orders. Custom configurations may have extended deployment timelines communicated at the time of purchase.
7. Service Usage & Legal Compliance
Users must comply with all applicable laws and regulations.
The following are prohibited:
- Impersonation or misrepresentation
- Unauthorized framing or linking of our services
- Automated access, scraping, or data mining
8. User-Generated Content
- Users are solely responsible for any content they upload, host, or distribute using Hostira services.
- Hostira does not monitor or endorse user-generated content and assumes no liability for it.
9. Privacy & Data Protection
We implement industry-standard security measures to protect user data.
- Data may be stored or processed in secure locations, including India and other regions
- Payment handling is managed by PCI-DSS-compliant third-party gateways
For full details, refer to our Privacy Policy.
10. Service Availability & Downtime
We aim for high availability; however, uptime is not guaranteed.
Hostira is not liable for:
- Scheduled maintenance
- Network outages
- Hardware failures
- Force majeure events
No compensation is guaranteed unless explicitly stated in a service-specific SLA.
11. Backups & Data Responsibility
- Backups may be provided for select services only
- Users are responsible for maintaining their own backups
- Deleted or terminated data cannot be recovered
12. Limitation of Liability
Hostira shall not be liable for:
- Data loss caused by user actions or third-party services
- Downtime caused by upstream providers or network issues
- Indirect, incidental, or consequential damages
Our maximum liability shall not exceed the amount paid for the service during the affected billing period.
13. Restricted Hosting & Reseller Policy
To protect our brand integrity, resellers or users must not associate Hostira services with low-quality or blacklisted upstream providers.
If a user chooses to operate as a reseller, they must comply with our infrastructure and branding standards.
Violation may result in:
- Suspension of reseller privileges
- Termination of service
- Pro-rated refund for remaining unused time (if applicable)
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in India. Arbitration may be used as a preferred dispute resolution method where applicable.
15. Modifications to Terms
Hostira reserves the right to update or modify these Terms at any time.
Continued use of services after changes are published constitutes acceptance of the revised Terms.